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Table Of Contents - Short Form:

• Why Put Your Organizations Meeting Information On The Internet At All?
• Most People Do Have Access To The Web.
• Why Have AllOne Provide A Database Of Meetings On The Web For You?
• Why Not Do It Yourself?
• What If My Organization Does Not Have Access To The Web?
• What Is Required From A Person Who Wishes To Use This Internet Service To Find Meetings?
• What Is Required From Our Organization To Get Started?
• Contracts.
• Other Services Not Mentioned.
• Putting It All Together.
• I Am But A Trusted Servant.
• Summary.
• Contact Information.

Full Table Of Contents:

Why Put Your Organizations Meeting Information On The Internet At All?

Most People Do Have Access To The Web.

Why Have AllOne Provide A Database Of Meetings On the Web For You?

Why Not Do It Yourself?

What If My Organization Does Not Have Access To The Web?

What Is Required From A Person Who Wishes To Use This Internet Service To Find Meetings?

What Is Required From Our Organization To Get Started?

Contracts.

Other Services Not Mentioned.

Putting It All Together.

I Am But A Trusted Servant.

Summary.

Contact Information.

Why Put Your Organizations Meeting Information On The Internet At All?

With AllOne's Service, The Information Supplied By The Internet Can Be Updated Within Minutes From Any Changes That You Make.

As many believe, one of the primary functions of World Service, a Service Center, or an Intergroup is to help people who want to go to a meeting to get to the meeting. Information about a meeting provided on the Internet can be potentially updated within minutes from when it is changed by an Organizations private database of meeting information. As both a "user of meeting books" as well as a frustrated at times member of an Intergroup, I have see the "cost" that paper booklets of meeting information incur when someone tries to go to a meeting only to find that the meeting has, for example, changed time, location, or has become defunct. Someone may drink, or worse. Potential newcomers may never try to go to another meeting again! The list could go on. DON'T get me wrong, paper booklets providing meeting information will always be vitally important and will always be needed. One of the problems is that people use outdated Meeting booklets, or the information has changed since it was last printed. When an Organization receives an update from a Meeting, that information could be available via the Web within minutes. AllOne's Service can be set up to update upon receipt of an Email or FTP file, or at pre-determined times. It's your choice.

The "Web" And "AllOne 12 Step Meeting Information On The Web" Offers Many Other Benefits Including:

Services Or Information That Can Not Normally Be Supplied By Other Media:

Optional Directions To A Meeting. And Directions Could Be:

• A detailed text either listed with the other information on the same Web page along with the meeting information or listed as a link to another page (such as click here for directions in text). It could even be a user's choice which way to view it, or if it should be viewed at all!
• A link to a graphical map. For example, see the sample database, which shows an example. Meeting number 6090 has "Click here for map" as part of the directions! This link uses the services of mapquest.com to display a map of exactly where a meeting is located!
• Both! Links could be shown, for example as "Directions: text or map"

Optional Sharing Or Supplying Of Information:

An automatic and convenient way to share or supply additional information between World Service, Service Centers, the Meetings themselves, AND people going to meetings. Examples include:

• Meeting information for a particular meeting can be listed by both World Service as well a Service Center or Intergroup. Discrepancies can be found in a snap.
• New meetings, and meetings that change their information can find out quickly if the added or changed information is correct!
• A meeting contact can be supplied (AllOne supports both a Public contact and a Confidential contact to users who have the ability to view information.
• If an Email address is used for a meeting's contact, whenever that meeting information is changed, AllOne's Service can send a mail automatically to that contact!
• The date that ANY meeting information by that Organization was last updated on the Web can be listed on the Web page. This can be used to indicate how old any printout might be. It can also be used as a check for the Organization to see if the page was updated. It can also be used for others to help determine if Meeting information may have changed since the last time they visited the Web page.
• The date the meeting information was added. This can be used, for example, to see what new meetings have been added to the last paper listing, or since the last time a user checked for a meeting of a certain type or in a certain area.
• The date the meeting information was updated. This is used, for example, by someone in a meeting to report or note any changes since the most currently printed meeting book. AllOne can offer a feature to only view meetings that were updated since a given dated. This could be used to provide a printout of most recent changes to meeting lists since a meeting booklet was last printed!
• The date the meeting information was deleted. (It can be shown in strikeout, and can be used similar to an updated meeting listing.
• The date the meeting was "born" or first started. This can be used for example, to indicate when an anniversary might be occurring, or that a meeting is new and might need additional support by showing up!
• The date the meeting last registered with an Organization. This can be used, for example, to let a meeting know that it's time to update that critically valuable information. Since this, like other information listed by AllOne's Service is potentially available to EVERYONE who attends the meeting, this important exposure to everyone provides a mechanism for helping to get these issues noticed and fixed! (It's only "potentially available" since it is your choice what information becomes publicly available, confidential, or not available at all)
• The Organization's World Service, Service Center, or Intergroup can be listed (with a link) as the entity responsible for updating the information.

Note: In some cases, it may be better to show a picture or icon instead of (or in addition to) a date.

• A picture may better grab the attention of someone viewing the information. For example, shows that a meeting has outdated information, shows that a meeting has changed information reciently, shows that there is a new meeting, and strikeout clearly shows that a meeting no longer exists.

Users Can Quickly Find Meetings That Meet Special Needs Or Choices.

This feature is "worth the price" alone! Special meeting needs may be necessary to some, yet meetings that meet those needs can be hard to find or missed in a big paper listing. Special meeting needs could be listed by order of importance, but that order may well be an individual choice. For some, it might be having a ramp that is accessible to people with disabilities (or wheelchair accessible). For others, it might be young peoples meeting, or interpreted for deaf, or non-smoking, or 12 Step or ... The list and options goes on.

• What's more, with AllOne's Service, users can select to limit meetings of one special type or more! For example, it's simple to select meetings that are both wheelchair accessible AND non-smoking!
• AllOne's Service offers to those who want it, a powerful option that lets EACH USER save the choices he or she has selected (such as the particular meeting types or search restrictions) for the next time they visit the page, even if they don't visit for months! This Memorize feature offers a very easy, convenient, and desirable feature for those who are looking for a particular type of meeting. When they come back to visit the Web database again, it automatically restores and then searches for what they previously had set last time, making the Web page ready to check for new additions or changes. Note that to support this Memorize feature, a tiny amount of information is stored on a Users computer using "Cookies". "Cookie" information (you don't have to know what a "Cookie" is) is stored as long as the User chooses to keep his or her "Cookies" on their computer. Web Browsers have the option of not storing any "Cookies". If Users chose not to store "Cookies", the Memorize feature will not be available for their use.
• AllOne's Service can support many (and more can most likely be added simply by asking) of these features.
• Included is the ability to search for and display codes related to:

1. Open or Closed Meetings.
2. Discussion Meetings.
3. Speaker Meetings.
4. Speaker / Discussion Meetings.
5. 12 Step Meetings.
6. 12 Tradition Meetings.
7. Baby Sitting (Child Care) Available at Meetings.
8. Book Study Meetings.
9. Wheelchair Accessible Meetings.
10. Interpreted for Deaf Meetings.
11. Newcomer Meetings.
12. Young people's Meetings.
13. Women, Men, Lesbian, or Gay Meetings.
14. Non Smoking Meetings.
15. Smoking Meetings.
16. Meetings in which you must sign on to Government premises.
17. A particular Meeting number.
18. A particular Meeting name.

• Users can also:

1. Search by a particular City, or choice of Cities.
2. Select to view only certain Day(s) of a Week.

• Optionally it can be set up such that Users can also:

1. Have the ability to put in State, Area Code, and/or Zip code for further limit a search.
2. View directions to a meeting.
3. View other dates such as date born, date entered, date last registered with an Organization, and a "paid till date" (to determine when a Meeting needs to pay for AllOne's Services).
4. Information listed above (dates) can also be used to color code, based on a range of time, a particular Meetings information. For example, if a meeting had not re-registered with an Organization for quite some time, it could be shown in red. Or a meeting that had updated within the last month (or however long you specify) could be shown in another color.
5. View public contact information.
6. View an indication that a contact is needed for a Meeting.
7. View contact to notify via Email if information has changed (if they are granted confidential privileges)

• Additional information can be added, let us know!
• Each Organization can have private reserved (confidential) information stored.
• AllOne's Service provides the ability to store and view both the dates registered with World Service as well as the Intergroup or Service Center (if different).
• Meetings can be sorted in many ways, just let us know!
• Contact us for other custom additions.
• And of course the expected general meeting information such as day, time, and location can be displayed, and optionally, limited in a search!

Other Benefits Offered by AllOne's Service Through The Use Of An "Almost Free" World Wide Media:

• 24 hours by 7 days, very few, if any, "busy signals" under normal operations.
• Very quick response time for a given request for information. One of the quickest.
• Potentially the fastest way for someone from across the country to say: "I'm flying to CA tonight, and I want an AA meeting tonight in area code xxx (or town, or zip code...) and I need directions to those meetings. A map of how to get there would be great!"
• A great service for the deaf. It does or will be able to offer a service for the blind. (I request suggestions on this topic) (type to voice software)
• An "anonymous" way for some folks to view meeting information whom might otherwise feel uncomfortable with other methods.
• An easy way to get information. For some people, it's easier than digging up a telephone number and calling.
• An excellent benefit to many business or Organizations, especially those who offer support services through the Web. The Web is a perfect match for supplying 12 Step meeting information.
• Maybe the lowest cost solution per meeting/Organization of any method of disseminating meeting list information.
• As mentioned, more information than almost any media.
• An inherent way to help unite, unify, actualize and coordinate people to their Intergroups, Service Centers, and World Service Organizations. The structure of the AllOne service will support it. Providing information such as who is the contact for a Meeting, what Organization supplied the Information, or the last time the meeting registered with an Organization can be listed. When a Meeting's Anniversary is to be celebrated (or other special event) could be listed. Special events provided by an Intergroup, Service Center, or World Service Organization could be listed by User choice or automatically if requested to be done so on a particular Organizations Web page. The creativity of these and other exciting options is something that I will always be interested in hearing from you, so please let me know. I want this to be a great service!

Most People Do Have Access To The Web.

• Nearly all public Libraries now offer FREE Web access.
• Web access is available at many Airports.
• Web access may be available to sponsors, friends, or volunteer people at a meeting.
• To hold back more updated information to a meeting available via the Internet because it is unfair to others who only have access to a paper booklet could be considered a counterproductive action. Is it attempting to control the outcome, which is our higher power's job? Who can say how many people will benefit by providing updated information via the Web? Or how many people will be harmed because they did not have access, but someone else did? Some people will make a friend, or do some valuable service work because someone who has access to the Web offers to lookup and print information for someone who does not have access. I can fully understand the issue: a person who currently does not have access to the Web is at a "handicap" or disadvantage to those who have. That does not mean you limit all people. Instead, you work to provide mechanisms to enable those who do not have access, through solutions such as access through Public Libraries. This is a similar concept as installing ramps on sidewalks for those who are restricted to wheelchairs. You most certainly would not remove the sidewalks. We do not outlaw cars because some people can not afford or have the capabilities to drive a car. Meeting Information on the Web is too valuable of a resource to hold back any longer.
• Don't forget to review, "The "Web" And "AllOne 12 Step Meeting Information On The Web" Offers Many Other Benefits" before deciding not to provide Meeting Information on the Web because of Internet access issues.

Why Do It Now? Why Not Wait For Technology To Improve?

The technology is here. AllOne is here. Good database programs exist. Good equipment is available. There is nothing worth waiting for that will outweigh the benefits of making the meeting information available on the Web.

Why Have AllOne Provide A Database Of Meetings On the Web For You?

• In addition to the MANY features that AllOne's Service can offer that were listed in Why Put Your Organizations Meeting Information On The Internet At All?, AllOne's Service can also provide:

The Ultimate Protection Of Your Organization's Private, Confidential, Or Secret Information.

If you have private, or confidential, or secret information that you must guard from ever getting out to other people, you should be concerned with putting any computers that have access to that information on the Internet, or on any network, for that matter. AllOne offers an excellent solution to protect that information. For the purposes of this document, I will call information that must never have the possibility of getting out to other people "Top Secret". The simple explanation to the solution for protecting "Top Secret" information is: you make it impossible for anyone to gain access to that information by not having that information available in any way, no matter what, to anyone else. Please see the "Database Issues" section "Choosing what not to include (private "Top Secret" information)" that talks about Top Secret for a Step by Step solution and further discussion.

Virtually NO LOSS TO YOUR Organization For Trying AllOne's Service. Give The Internet A Try! Give AllOne A Try!

Providing a meeting list on the Internet is inevitable at some point. Since AllOne's Service provides an estimate of 95% of the work in implementing and almost 100% in maintaining the meeting list, if you try AllOne's service and you are not satisfied, you will loose next to nothing.

That leaves you with an estimated 5% "effort" required by you to provide your database or meeting list in a form that can be (safely) used on the internet. Of that "5%", you would have to do similar work (and much more) if you were to implement it yourself. The efforts that are put in now could be used by you in another implementation if you were to determine that you are unsatisfied with AllOne's Service. In addition, AllOne has provided free documentation and services to guide you through that initial effort. In short, very little efforts will be lost if you try us and are unhappy with AllOne. Nevertheless, I will do my best to be sure you remain happy! Note, of course, that it should not be your intention to use AllOne's Service as a springboard for a future solution.

100% Satisfaction guaranteed! You never pay unless you are satisfied. Depending on your solution, your up front costs will be $0.00 or next to nothing (such as the cost of registering a domain name or getting an Internet provider in order to send updates of meeting info). It's simple, most often no up front costs, and pay when you are happy (I suggest within 30 days or less from the previous month's service).

Higher Quality and Lower Cost By Using "Economy Of Scale" Principals. Economy Of Scale Provides For:

Lower Design, Development, And Incremental Costs Per Meeting As More Organizations Join.

It's a simple concept. I'm offering, in a sense, a mass production of a service. You could not afford to build from scratch a car (you may not be able to afford one mass-produced either!). You would not even think to produce a car from scratch. Granted, a worldwide Multi language meeting list is not as complex as a car, but the picture is clear. I want to provide Meeting list information services for all 12 Step Organizations. All with One Service. To produce and maintain such a product for one Organization is a fairly complex and costly task. To take those "development and initial setup costs" (the fixed costs) and as well as monthly incremental costs (the variable costs) and spread them over hundreds of Organizations will provide each Organization a low cost service. This will provide me with the revenues to provide a better quality service than you, as an individual, could provide.

Bulk Purchasing Of Equipment And Services.

Similarly, a large purchase of services and/or equipment provides opportunities for better discounts. Everybody could benefit in unexpected ways. Remember that my goal is to keep you happy. If I could for example, get a discounted Internet service for connecting your Organization onto the Internet (because I have so many potential customers for an Internet Organization, I would be most happy to do so.

Opportunities to Optimize Operations.

Spreading solutions over hundreds of Organizations offers great potential for continued improvement. Just as important is to realize that my goal is to continue to keep your business and grow. An in house staff may easily say "things are working just fine, why change it? Why go through the effort? Why go through the cost?" I'll be saying "I want to continue to attract more Organizations and keep existing Organizations (and users) happy. How can I continue to be solution of choice? The BEST solution?"

The Ability To Purchase Or Implement Special Services That Might Be Too Costly For Smaller Operations.

These special services can be many, and varied. They might be too costly for smaller operations because of the cost of developing the service or feature is too high for one Organization. Or it could be a capital purchase that would become a small cost per Meeting when the cost is spread over a large number of Meetings and Organizations.

Specialized Service (Like a Doctor) That Focuses On One Goal.

AllOne's goal is very focused: custom secure Web databases. Keeping up to date with best technology and solutions is a must for AllOne's success. Similar to a heart surgeon, it is a very focused subset of what the Internet has to offer. If you choose to do this yourself, can you keep focused on this along with all the other services your Organization may be supplying?

Yet You Will Not Loose Control Of Content And Style Of Web Pages!

AllOne is providing a service to YOUR Organization! The content and appearance of the Web pages are yours to specify and define, with only some suggested requirements from me, (which are negotiable)! I am but a trusted servant! I will contract with you what the content and form of the Web pages will look like.

Highly Motivated For Producing And Continuing To Produce The Best Cost-Effective Solution.

Desire For Long Term Business Relationship.

• I currently desire an opportunity that provides an income as well being fulfilling. The service that I'm offering provides an income as well as (most importantly) in the long run, the ability to do what I feel is an important aspect of my life, service to many. 12 Step programs have changed and will change the lives of many people. I appreciate that function, and I want them to thrive.
• I have both the computer experience as well as people skills to develop and maintain such a system.

Personal mission to help Non-Profit Organizations.

I have an extremely strong personal interest in getting this service in place for you and making this the best service that it can be (see also 12 Step mission statement):

• Since I was a child, I have wanted to do service work to be able to help many people. I feel that is my greatest purpose in life. While I very much enjoy computer work (with over 16 years of experience in the computer field), I have always had this desire for service work in the back of my mind. I now want use my talents (computer and otherwise) gathered over the years to best serve in service work.
• Providing this service would give me the opportunity for interacting with people who are in program because they desire to improve themselves. Already, the interactions I have had with people concerning this Service have been a good experience for me, and I believe, the others I have connected with as well. There is little more exciting than knowing that I would be interacting largely with people who care about improving themselves and giving others the opportunity to do the same.
• In short, I have the ability and desire to continue to refine and improve the systems necessary for providing internet services both for individual customers as well as organizations.

It Will Not Be A Lot Of Work To Maintain The Meeting List Information On The Web.

We do almost all of the work in designing and keeping the "system" up and running. Your incremental work may typically consist of (NOTE: This may vary):

• Save a copy of your database or information in another format (not be needed).
• Run a program to strip off highly confidential information from that copy (optional).
• Send your updated information to the AllOne Server via Email or FTP (About 1 minute of your time).
• Verify that the changes you supplied agree with what we changed. Note that this is optional, and you may decide that this is not necessary after you feel comfortable that the service is reliable. The time to perform this verification may vary, and automated checks can be put in to verify that the information was processed as expected, so that you should not need to verify much, if anything.

Total time? I estimate just a few minutes of your time each time you want to update the information, under average automated setups.

Although Totally Separate, And Still Following Traditions, Choosing AllOne's Services Will INDIRECTLY Benefit Other 12 Step Organizations.

By Increasing The Number Of Meetings Serviced By AllOne, You Will Increase The Economy Of Scale.

This will be a benefit to ALL 12 Step Organizations that AllOne Services, by providing better quality of service and cost.

By Joining AllOne's Services, You Will Be Indirectly Providing A Central Web Location For All 12 Step Organizations And Their Meeting Lists.

This concept is something I have been thinking about for quite some time. As a heavy user of the Internet, I find that information is spread out all over the place. To find a particular Organization's home page may or may not be simple. It's simple for AA or Al-Anon, but what about all the other 12 Step Organizations? Many of them do not have a page or will not have a page as intuitive to find as "www.aa.org" or "www.Al-Anon.org". This is one of the inherent problems of the Internet that AllOne's Services can help to reduce. As part of my service work (which you should neither indorse nor oppose) I want to have a page, such as www.AllOne.com/12, which may provide such services as:

• Links to the World Service's Web sites for each 12 Step Organization.
• Meeting database features that can provide meeting list information for more than one Organization at a time. Someone could then request: "I need to go to a meeting in these towns in this state, and it can be either an AA meeting or an NA meeting or a.. Meeting".
• The page would follow the same guidelines as mentioned in the suggested requirements section with the addition that the pages are NOT supported or indorsed by any of the 12 Step Organizations. (Again, see www.AllOne.com/12).

My Goal Is To Provide This Service To All 12 Step Organizations That Follow The 12 Steps And 12 Traditions (as adopted from AA).

There are many very good 12 Step programs that do not have the revenue to pay for good telephone support (for providing Meeting information). These Organizations would benefit greatly from such a service.

Why Not Do It Yourself?

Do You Currently Have The Time, Staff, Funds, And Ability To Quickly Plan, Approve, And Implement YOUR OWN System?

It Takes Time.

Development from scratch takes time.

It Takes Staff.

You will need people to Plan, Design, Implement and Maintain (PDIM) such a system.

It Takes Capital Funds.

Outlay of money for "PDIM" must be determined, and generated. As mentioned, AllOne's Service requires almost NO "PDIM".

It Takes The Ability To Quickly Plan, Approve, And Implement Such A System.

How long will it take? How many meetings to determine, from scratch, what the system should look like? What it should contain? How it should be offered? Buying a customizable "Off The Shelf" solution like AllOne's Service can drastically reduce this time and effort. After all, the goal should be how to get the meeting information on the Web as quickly as reasonably possible.

What If My Organization Does Not Have Access To The Web?

We can help! Contact us. Depending on the number of meetings and frequency of updates, we can help you make a choice between:

1. Getting an Internet account and Web access at your business
2. Using public access. (see What Is Required From A Person Who Wishes To Use This Service To Find Meetings)
3. Mailing disks with updates.

What Is Required From A Person Who Wishes To Use This Internet Service To Find Meetings?

1. Access to the Internet and Web Browsing Capabilities (A Public Library, Sponsor, or friend who has access is a good source).
2. A Web Browser that has the capabilities of supporting "Tables". You don't have to know what that means, all you have to know is that almost ALL browsers are capable of that (for example most versions of Netscape, Internet Explorer, and Lynx will support it). It is expected that NO additional specific Web Browser capabilities will be required (such as Java for example) in order to support the widest range of Web Browsers. NOTE: For those who have only terminal access to the Internet (that is, they don't have a Windows based computer or graphical Browser like Netscape), a great free non graphical Web Browser "Lynx" is available. Lynx has been tested (Version 2.6 of Lynx was tested) and works very well with AllOne's Web based Database of Meeting information. The only features that do not work with Lynx are those features that use graphics such as displaying the date a meeting was born in a particular color. And that may be a limitation of the version of Lynx or the terminal program I was using.
3. For Blind, I am researching the issue and currently interested in any information you have regarding Text To Audio Conversion for a Web Browser.
4. If the user wants to use the Memorize feature, a browser that supports "Cookies" is required. Without understanding what "Cookies" are, most graphical Web Browsers such as most versions of Netscape and Internet Explorer support "Cookies".

What Is Required From Our Organization To Get Started?

Gather New Information / Initial Setup Procedure.

Determine Your Web Page Layout And Features.

How you want your Web page of the Meeting List Database is Your choice!

• You may choose to make it look similar to the sample provided. (See this).
• You may choose to make it similar to a paper meeting list that you or others may already provide.
• You may choose to have me provide what I think will work for your Organization.
• But remember, the choice it yours.

In any case, we must have an understanding of what it will be. This design could be provided to me, somewhat in order of preference:

• As an attached or included Emailed HTML Web page. Put in dummy values for a sample meeting.
• An Emailed (attached or included) Word Document (97, 95, 6.0 etc). Other types of word processing documents? Just ask first.
• An Emailed text document showing layout desired, as well as what you want for colors, and text enhancements (such as Bold)
• As a rough sketch
• By providing a copy of a meeting list marked up if needed.
• By a mailed PC disk and papers containing the above.
• A mailed page showing how you would like it to look.

The Web Page Layout, for example could be broken down into:

• Header. Include the pages Title(s) as well as any META strings.
• Body (Intro, code chart, meeting list)
• Footer (see also A suggested "footer" at the end of each page that has:)

Some Suggested Guidelines For Content:

• Graphics make Web pages slow, but can improve ease of use. Take time when choosing how much and what kind of graphics if any, to improve response time. Many graphics images can be greatly decreased in size (physically) by making them smaller, and/or by trading off in image quality. Adjusting the JPEG quality factor (for a JPG file) in Microsoft Photo Editor is a great example of drastically reducing the size (and thus increasing the speed that the Web page can load) of a graphics file. Sometimes 20% of the original file size is all that is needed. Rarely is 70% or more needed. Every (removed) bit helps. Reducing graphics keeps the cost of service per meeting lower, and improves performance in several ways. Graphics quickly require more transfer of information over the Internet than the actual Meeting information (text). More graphics will require AllOne to pay a greater monthly fee for the connection of AllOne's servers to the Internet. This would be required in order to support the additional transfer of graphics "data" while still maintaining a good response time to user's requests. It will also require AllOne to pay for and maintain more servers per user, as the server will be spending lots of additional time sending graphics instead of primarily text based database information. It will cost the user time, especially those with slow modems or connections (unless the graphics provides enough benefit by saving time through a better understanding and therefore quicker use the Web page). Finally, for those who don't have a graphical Web Browser (and may use Lynx and a terminal program instead), graphics are of no use, and text instructions are required. This will be the case with some Public Libraries or people.
• A simple page as an introduction that may look similar to a meeting list.
• A button or link to more featured Web page that has advanced search capabilities.
• A suggested "footer" at the end of each page that has:

• A copyright by me for any page I create (content can be copyright by you)
• A link indicating that the Web database service is supplied by AllOne.com.
• A link providing an Email address or form to be mailed for helping to indicate that there are problems relating to the Web service (not contents)
• An optional link for mail to your Email address for all other questions or comments regarding meetings and the Organization.
• For a quickie sample, see this.

Suggestions For Selecting Web Names (URL's) and Locations

NOTE: THE WEB LINKS BELOW ARE JUST EXAMPLES! Do not click on them if you are viewing them with a Web capable program such as a Web Browser or Word 97.

It is just a suggestion, but if you want your meetings to be accessed via your Organizations name, (A Virtual Web Name Service) then I suggest for consistency maybe a format such as "ORG-meetings.org". For example: www.aa-meetings.org or www.Al-Anon-meetings.org.

If a service center wishes to have a Virtual Web Name, it could be www.aa-meetings.org/usama, www.aa-meetings.org/ma (for Massachusetts), or www.aa-meetings-usama.org.

The suggested structure would then be:

• www.YourOrg-meetings.org -To access all meetings via the World Service for that Organization.
• www.YourOrg-meetings.org /country (such as usa) -To access all meetings in the USA for that Organization.
• www.YourOrg-meetings.org/country/state (such as www.aa-meetings.org/usa/ma) -to access all meetings within the state of Massachusetts.
• www.YourOrg-meetings.org/country/state/region (and/or Intergroup) for meetings within a region supported by an Intergroup or service center.
• Suggestions for Multi language support will be appreciated.

Database Issues.

Choosing Security Levels For Your Existing Database Information.

At some point, you will have to make some decision as to what information in your database (certain database fields or columns) needs to be kept private, and to what level of security should be applied to keep that information private.

• AllOne offers a range of solutions to address this issue.

• I personally promise to keep any confidential information that you supply to me confidential!
• I will be happy to sign, and have (if there are any) all people who may have access to your private information, any non-disclosure agreements with your Organization if needed.

For the purposes of this discussion, data or information from your Organization can be lumped into 3 categories:

• Top Secret - Must NEVER get out.
• Confidential - Should be protected with reasonable methods from allowing the general public from seeing it. Selected people may or may not be able to view this information.
• Public - Free for public to view.

Choosing what not to include (private "Top Secret" information) -Requires ultimate protection against potential security breaches.

This is an important concept to understand and get right. First, please understand that it is my goal to keep the system as secure as I can. For those who know about security issues with the Internet, (and for that matter, any time one computer has a wire connecting it to another computer either directly or indirectly), there is the potential for someone from one computer to access information on another computer. AllOne's service provides this ultimate protection for you in preventing "Top Secret" information from ever having the chance of being seen by those who should not see it. Programs can be provided by AllOne that will, for example, take your database that may have "Top Secret" information, and strip off (that is, not copy) any "Top Secret" information from the copy that is sent to the AllOne's Database Server. After stripping off "Top Secret" information, in most cases, one of your computers simply "Emails" or "FTPs" the stripped off copy to AllOne's Database Server. Since the "Top Secret" information is kept on your computer, it is impossible to leak any kind of "Top Secret" information through AllOne because the copy that is used by AllOne simply does not have that information! Even in the worst case scenario! Your computer that keeps that "Top Secret" information then can be the only potential source of a "Security Leak".

For THE BEST protection of your "Top Secret" information:

1. Any computer that contains a file or database of "Top Secret" information should not be connected to any network, including a network at your Organization's office. If you don't understand why, ask me!
2. That computer should also not be connected to the Internet, including simply dialing up to an ISP.
3. The programs that are run on that computer should be "clean" as best as possible. A simple example, don't bring games or programs from home and put them on, unless you feel they are virus free.
4. If your Meeting information is stored in a program as a database, see if it can save the database information in an "ASCII format", such as "comma delimited". Almost all database programs can do this, all should be required to do this! You may find this ability in your program under "export database". If your database does not support that, contact us and we will work on another available solution. If I lost you with "ASCII" contact us!
5. Save a copy of your Meeting information to an "ASCII comma delimited" file on the computer that has the "Top Secret" information (TSI for short).
6. Contact us for a copy of a program to strip off TSI. This program will read in your "ASCII comma delimited" file and create a new file with only the fields that you allow. That new file will be called "allone.txt" . If you select the fields properly, "allone.txt" will not have any "Top Secret" information. It should only have information that is public or potentially information that only a select few would be allowed to view on the Internet. Verify by viewing this information with a text editor, that there is no TSI "allone.txt".
7. Take "allone.txt" and copy it to a floppy or some other removable storage device such as a re-writeable CD-ROM.
8. Take that floppy which contains a copy of "allone.txt" to another computer (or optionally mail it to us) that has access to the Internet, and get the file to our Web site via FTP or Email.
9. Protect the program file(s) supplied by us that creates "allone.txt" by making all but "allone.txt" "non writeable" as a further safeguard. In general, you should do that with other programs on any computer as an additional safeguard.
10. By having us produce your Meeting information on the Web, we have better isolated any IP address, name, or location, associated with the computer that even FTP'ed the file to AllOne's server.

If you DO NOT have the ability to follow all of the procedures in the previous section "THE BEST protection" (for example, you don't have a spare computer to keep off of your local network, or Internet, or you only have one computer) here are some compromising alternatives:

1. Follow as much as you can of the safeguards in the previous section.
2. Still create "allone.txt". Either mail the updates to us (may be an additional charge) or, on the computer that will Email or FTP the file to AllOne's server, keep what Internet services are allowed on that computer to a minimum. For example, don't make it a Web server for the Internet. Don't put in many plug-ins to your Web browser. Don't allow anyone ability to "telnet" in or FTP in. Don't use it for an Email "server" or gateway. Only use it for sending and receiving Email, and sending FTP files.
3. I could (may be an additional charge) sign a non-disclosure agreement and you could copy the whole ASCII file to a floppy and mail through postal service it to me, and I could perform the setup of "stripping off" the TSI.

Whichever method you choose:

• Choosing what you feel needs to be stripped off is up to you, and you must let me know what fields are available and what they indicate. For example, field 1 (or column 1) contains the day of the week. Field 2 contains ...
• If AllOne, instead of you, provides the effort to strip off potential secure information, a conservative approach (i.e. only Public information will be set up to be transferred to AllOne's Servers) will be taken unless directed otherwise by you.

Choosing What Is "Confidential" Information. You may need to choose between the following two sub categories:

"Confidential" and should not be disclosed to anyone.

This is similar but not the same as "Top Secret" above. It should not be distributed, but you feel comfortable supplying it through normal channels and it will be stripped off by a program at AllOne's Server upon receipt via FTP or Email. Note that "hackers" could copy the information, although a goal of AllOne's Services is to prevent that from happening. PGP encryption can be used for FTP and Email for preventing any hacking through the Internet, and it's one of my goals to keep AllOne's Servers secure, as it effects both my business as well as yours.

"Confidential" and should only be disclosed to a select group.

• The design of AllOne's meeting list database is intended to both 1) provide to most users only non confidential information and 2) have the option of providing information to only a "select" group of users. These "select" users can be restricted by passwords and other security measures. When the "select" user satisfies the security restrictions, certain fields can be viewed or used that are not otherwise available. For example, these "select" users could be users at a Central Service Center and a World Service Center. What information you want to share via the Web is your choice, and that information may fall into the "Confidential" and should only be disclosed to a select group criterion.
• There are various general Web security access methods that provide various security levels. Some examples that can be implemented before access is allowed include:

1. Web based username and password required before access to a Web page.
2. Web page restricted such that only a particular IP can access it.
3. Web page restricted such that only a particular Email or group of Email addresses can have access to it.
4. Any combination of 1) 2) or 3) above
5. Others available upon request.

• Don't worry if you do not understand this, or other issues. It is our job to help you. Please ask for help!

Choosing What Is "Public" Information.

Public information is information that anybody can view, worldwide. It is your responsibility, along with all information, to determine what you feel is safe to supply. An example that is ok might be "Jane B" for a meeting contact. If you supply the last name, telephone number, or other information, be sure it is ok with that person. Some people would be more willing to supply an Email address for a contact. You can also keep a private database that can look up more information about that contact.

• If a person is still hesitant to supply an Email address or telephone number, there are a number of free "anonymous re-mailer" services (ask if you don't know what this is) available. These services hide that contact person's Email address with an anonymous one. This method protects the contacts real Email address in two ways. First, anonymity is maintained since a person's Email address is not used. Second, the anonymous Email address can be changed easily without changing the real Email address. This could be very useful if someone abuses a particular Email address.
• Note also that a Confidential contact name can be maintained that only World Service, Service Centers, or Intergroups can use.

Choosing How You Will Provide AllOne's Server With Your Updated Meeting Information.

Internet Based Update. The easiest and most desired method by us!

Web based update.

Your Organization would have access to a special Web page that would allow you to add, delete, or modify only those meetings that belong to your Organization. Others would not be able to modify your meeting due to the various Security measures that are implemented. See Web security access methods for more information.

FTP based update.

You would either provide an FTP address to a file that you want AllOne's Server to get, or you would FTP a file to an FTP address that we specify. Note that it is best if that FTP file is PGP signed and, if confidential, encrypted.

Email based update.

You would Email a file with the updated information. If desired, we could do a check that the file really came from you. We could do this check if it was PGP signed mail message or by Emailing you back a message that would require you to respond to, asking you to verify that you had just sent the message. We would maintain your Email, and would not update the information for your Organization in the database until we determined that it was sent from that Email address.

Mail Based Update With Disk.

More work for us, but we will be glad to do it. There may be an additional charge.

Mail Based Update With Copy Of Changes.

More work for us, but we will be glad to do it. There may be an additional charge.

Determine Schedule, Fees, And Payment Method And Schedule

After you have determined, by yourself or with our help, what you want AllOne to do for you, we must discuss the implementation schedule, fees, and payment schedule.

• The suggested fee is up to you per month per meeting (with no setup fees). It is based upon the need to cover my past and incremental ongoing expenses. It is also based on economy of scale. Following my mission statement I would like to see it reduced if many Organizations join AllOne's Services. I appreciate any references or efforts you make in helping other Organizations join in order to help me achieve my mission and reduce your price. Please discuss with any requirements or issues you have about this rate. Too high? Can't afford that much? NO PROBLEM, just be sure to call or Email !
• Again, my mission is to help 12 Step programs. I am sure that I can work with you to determine a fee that your Organization will both be happy with and can afford.
• You pay only after you are happy with the service! Payment should be received within 30 days after you were happy with the previous months Service by AllOne. If you are not happy, please let know, in writing, ASAP. If you pay in advance (discounts available), and you are unhappy for a month, just let me know, and you will be credited.

Normal Procedure's After Initial Setup Phase.

Changes in database information supplied by you to AllOne:

Changes to further support AllOne's features.

The goal should be to discuss these up front, to see which ones you don't support but think are worth while (if any), and how we can most easily provide a simple migration path. An example would be to add empty fields into your database, which you can fill out as time allows. AllOne would then just start supplying that functionality as you filled it in and sent it along with your normal updated information. This method seems to take less effort and is less prone to errors as opposed to making changes one feature at a time.

Changes To Add New Functionality Not Supported By AllOne's current Database.

We are open to ideas and additions. If you don't ask, we'll never know you want it! Remember that our goal is a long-term relationship, and a high quality service to ALL.

Changes To Add New Functionality For Your Internal Needs Only.

Lets talk! We can offer additional services; of course, it may require additional charges.

Contracts.

"Reasonableness Clause":

Since I need to be able to make money in order to continue to offer this service, I request what I would request that you follow some sort of "Reasonableness Clause" in your expectations of my services to you. A simple example may go a long way:

• Suppose you are a new 12 Step Organization that has 5 meetings total. For you to ask me to change something you do not like about Your Web page every 3 days after it has been put on the Web, I believe this would be an example of breaking this "Reasonableness Clause".
• Where and how we draw the "Reasonableness Clause Line" may be hard to do. Part of this is because as time goes on, even the design of your Web page may be totally customizable by you. That depends on supply and demand.
• I reserve the right to exercise the "Reasonableness Clause" for example, maybe by only providing a simple interface for updating meeting information for that small new Organization.
• This "Reasonableness Clause" is in effect in all aspects of AllOne's Service to you, and I request that you ask for further details on issues you have in question.

Other Services Not Mentioned.

If you not see something in here that you wish we did offer, LET US KNOW. We are here to serve. If you want it, so may others, and we may be able to provide that service to you at a great price, or free? The main key here is to ask!

Putting It All Together.

Once you have reviewed this and other information provided by AllOne, it is time to start choosing your solutions. We can work with you. You can simply mail back a copy of the provided information marked up with your selections. Or we can talk! Of course, you will need to focus on What Is Required From Our Organization To Get Started.

I Am But A Trusted Servant.

Please keep in mind, throughout our relationship, that I am but a trusted servant. It is my goal to do the right thing.

Summary.

• Very low cost to you. So low, that it should be lower than you could do it yourself, unless you had computer experts who were willing to volunteer to implement and maintain a worldwide Multi language system. Even then, it is not clear that it could be done as cheaply, due to economy of scale.
• Easy for you to implement and get approval. We do almost all of the implementation work. With an existing sample available, it's often easier to have People accept a solution that they can see, "touch", and test out. Far more decisions and efforts are often required from your Organization if it is done from scratch. Letting People try it out is easier then describing how it might work, and why it would be a good way to have it work!
• Commitment to quality service. See AllOne's mission statement. I think that sums it up!
• You don't pay until after you are satisfied.

Contact Information.

Note: This page was (sorta) converted (with help) from a Word 97 document. If you are interested in obtaining our services and would rather have a nice printout with page numbers, please contact me.